We adhere to a Direct Care model that operates without the constraints of insurance billing, enabling us to prioritize patient well-being. In this approach, doctors can provide treatment without being hindered by insurance coverage intricacies and complex reimbursement structures. Direct Care empowers physicians to take on a reduced patient load, ensuring convenient access for visits or inquiries, extended time for appointments, and transparent pricing. This model represents a return to genuine patient-doctor relationships, fostering an environment conducive to delivering optimal care.

At this time we are not accepting new Medicare patients. If you previously saw Dr. Borensztein at another office, please contact office for availability and wait list. We do not accept Medicaid. Medicare and Medicaid patients cannot enroll in the membership program.

It seems that Dr. Borensztein is currently not accepting new patients with Medicare Advantage plans. If you have previously seen her at other offices, it's recommended to reach out directly for further information. There may be a possibility of accepting new patients in the future as arrangements with the plans are developed.

New patients can typically secure appointments on the same day or the following day. Nevertheless, we strongly encourage patients to collect their health records before the scheduled appointment to enhance the overall quality of their visit.

If your insurance plan has out-of-network coverage, you may be able to submit a receipt for the visit and obtain reimbursement for the fee paid. We are happy to provide you with the superbill for the visit, however, we cannot guarantee that you will receive reimbursement. You also may be able to use your HSA to pay for your visit. We advise that you call your insurance company to determine eligibility and requirements for out-of-network benefits and reimbursement.

In general, yes. It is always possible for insurance to deny payment for anything, and in rare instances insurance may deny payment for testing ordered by an “out of network provider”. If you are concerned about this it is best to call and ask your insurance company.

The Weight Loss and Endocrine Memberships offer premium access to a physician and unlimited care as medically necessary. Patients who subscribe to the monthly membership can enjoy visits, texts, and messages with the doctor as needed. The membership also covers any necessary prior authorizations or other forms required for insurance, as well as communication with other medical offices.